Talk to an expert.

We’re standing by to get you the support, advice, and solutions you need to offer the best possible experience for your staff, and by extension, your residents.

How can we help you? If ANY of these are an issue for you,

fill out this form and we’ll respond as quickly as possible.

I don't want to reset passwords anymore
I need help managing all my devices (MDM)
I need someone to help with my WiFi issues
I'm concerned about data protection and breaches
I need more experienced IT support

And if you need IMMEDIATE ASSISTANCE, please call:

1-888-530-1443

How can we help you?

FAQs

What is Motivus Technologies, and what services do you provide?

Motivus Technologies is an IT services company specializing in tailored solutions for long-term care and retirement homes. Our services include IT consulting, network security, data management, wireless and network design/support, cybersecurity, and IT education.

Who do you serve?

We focus exclusively on the senior care industry, including long-term care homes, retirement communities, including both not-for-profit and for-profit senior care organizations.

Where is Motivus Technologies located?

We are based in Ontario, Canada, and provide services across the province with plans to expand into the U.S.

How can I contact Motivus Technologies?

You can reach us via email at info@motivustech.com or by phone at 1-888-530-1443.

What makes Motivus Technologies different from other IT service providers?

We specialize in the senior care sector, offering tailored IT solutions that address the unique needs of long-term care and retirement homes. Our focus on cost-effective, secure, and innovative technology ensures the best fit for your organization.

What IT education services do you provide?

We offer training and workshops designed for senior care staff to enhance their understanding of IT systems, cybersecurity, and technology best practices.

Do you provide 24/7 support?

Yes, we offer 24/7 customer support via phone, email, text, and in-person visits. Our help desk ticketing system ensures urgent issues are addressed promptly.

What is included in your cybersecurity services?

Our cybersecurity solutions include advanced endpoint security, phishing testing and training, data security and backup, and network protection to safeguard your organization.

Can you help with WiFi management and design?

Absolutely! We provide WiFi management and design tailored to the needs of senior care facilities, ensuring reliable and secure connectivity.

Do you offer business intelligence solutions?

Yes, we are developing a business intelligence 'as a service' offering, which includes customizable dashboards, predictive analytics, and secure data analysis environments.

How is your pricing structured?

Our pricing is subscription-based, with a fixed monthly rate per device. Pricing varies depending on device type and volume.

Are your services budget-friendly for not-for-profit organizations?

Yes, we understand the budget sensitivities of not-for-profit senior care facilities and provide cost-effective solutions tailored to their needs.

How do I get started with Motivus Technologies?

Contact us via email or phone to schedule a consultation. We’ll assess your needs and provide a customized IT solution for your organization.

Do you offer on-site consultations?

Yes, we provide on-site consultations to better understand your facility’s needs and challenges.

How long does it take to implement your solutions?

Implementation timelines vary depending on the scope of the project. We aim to minimize disruptions and ensure a smooth transition.

Are you compliant with senior care industry regulations?

Yes, we adhere to PHIPA and PIPEDA standards and ensure all solutions meet the necessary compliance requirements for data security and privacy.

Do you offer HIPAA-compliant solutions?

Currently, we do not offer HIPAA-compliant solutions as we primarily serve Canadian organizations. However, we plan to expand to the U.S. market in the future.

What happens if I experience a technical issue?

Our in-house support team is available 24/7 to assist with any technical issues. Simply reach out via phone, email, or submit a ticket through our help desk system.

Do you provide ongoing maintenance?

Yes, we offer ongoing IT maintenance and support to ensure your systems remain secure and up-to-date.

Can you assist with staff training on new systems?

Absolutely! We provide IT education and training to ensure your staff can confidently use the systems we implement.